For Holiday Let Management Companies
Every property compliant.
Don't get caught out.
Every property's annual compliance obligations coordinated for you across your client portfolio. Gas safety, boiler service, PAT testing, fire safety, CO and legionella checks, scheduled and tracked so nothing is missed. Documented and stored per property, so no owner you manage is ever caught without the paperwork.
Once compliance is sorted, add reactive maintenance and coordinate every repair across every owner from one dashboard. Owners stay informed without ever having to ask.
What running a management company without the right system looks like.
Owner complaints
An owner calls to ask why a maintenance issue reported three weeks ago still has no update.
Compliance across volume
Tracking gas safety certificates, PAT testing, and fire safety checks across fifty properties in a spreadsheet is not a system.
Between stays chaos
A cleaner flags a broken shower head before check-in and there is no process to get it fixed before the guest arrives.
The process
Wondering how it all works?
Every Norwins property follows the same five step process from report to resolution. See exactly what happens at each stage.
The Orchestrated Plan
Built for management companies running holiday lets at volume.
Orchestrated is built for management companies handling multiple properties and owners. One portal. One process. Full coordination across your entire portfolio.
Portfolio dashboard across all managed properties and owners
See every property, every owner, every job status in real time.
Full annual compliance visit per property covering gas safety, boiler service, PAT testing, fire safety, CO alarms and legionella
Scheduled automatically, completed, documented, and certificates stored centrally.
Guest-facing NFC reporting card per property
Every property gets a unique card for consistent reporting by guests.
Reactive maintenance triage and dispatch
Issues assessed, prioritised, and dispatched to trusted trades automatically.
Between stays reporting channel for cleaners and hosts
Dedicated channel for pre-check-in issues. Fixes coordinated before guest arrival.
WhatsApp notifications to owners and guests throughout
Real-time updates via WhatsApp. No app to download. No logins to manage.
Priority response across all managed properties
Your entire portfolio gets priority dispatch and expedited turnaround.
Full audit trail per property with photo evidence
Every job documented with timestamps, photos, and completion records.
Digital invoicing on every job
Automatic invoicing from every trade. No manual processing. No delays.
Spend approval controls per property or per owner
Set budgets and approval thresholds. Control costs before escalation.
Compliance documentation stored per property
Gas certificates, inspection records, maintenance history in one place.
Management company portal with per-owner drill-down
Access every property detail, every document, every job from your dashboard.
Orchestrated. Pricing
Start with compliance. Add more when you're ready.
Every property begins with its annual compliance obligations coordinated and tracked for you, whether that takes one appointment or several depending on what each property needs. Add reactive maintenance with React, then an included monthly visit with React Plus. One monthly fee per property. Scale to any portfolio size.
Don't get caught out
Compliance only
Everything covered in each property's annual compliance programme
- Annual compliance visit per property: gas safety, boiler service, PAT testing, fire safety, CO alarm, legionella assessment
- All compliance documentation stored per property and audit-ready
- Multi-owner portfolio dashboard with per-owner drill-down
Step 2
+ React
Adds reactive maintenance
Everything in Compliance only, plus:
- Guest and tenant-facing NFC reporting card per property
- Reactive maintenance triage and dispatch
- Between-let reporting channel for cleaners and hosts
- Digital invoicing and spend approval controls per property or owner
- WhatsApp updates and priority response across all managed properties
£1 per property per month donated to charity on this plan.
Step 3
+ React Plus
Adds an included monthly visit
Everything in React, plus:
- One monthly maintenance visit per property up to one hour
- Visit splits into two minimum 30-minute visits
- Unused visit rolls over one month if not taken
- Parts always quoted and approved separately
£1 per property per month donated to charity on this plan.
Separate add-on
The EICR is a fixed wiring inspection required every five years. It runs on its own five-year cycle and is not part of the annual compliance programme above. We offer it as a separate add-on and send reminders ahead of each property's due date.
Managing ten or more properties? Volume pricing is available, so get in touch. Major works, such as kitchens, bathrooms and renovations, aren't handled by Norwins directly, but we can refer you to Meade, our sister trade business.
Get Started
Ready to orchestrate your entire client portfolio?
Join Orchestrated today. We are live across Kent and ready to take care of your portfolio.