For Holiday Let Management Companies
Every property. Every owner. Every stay.
Orchestrated.
Norwins gives your management company a single coordinated process across your entire client portfolio. Compliance handled, maintenance dispatched, documentation complete. Your owners stay informed without ever having to ask.
What running a management company without the right system looks like.
Owner complaints
An owner calls to ask why a maintenance issue reported three weeks ago still has no update.
Compliance across volume
Tracking gas safety certificates, PAT testing, and fire safety checks across fifty properties in a spreadsheet is not a system.
Between stays chaos
A cleaner flags a broken shower head before check-in and there is no process to get it fixed before the guest arrives.
The process
Wondering how it all works?
Every Norwins property follows the same five step process from report to resolution. See exactly what happens at each stage.
The Orchestrated Plan
Built for management companies running holiday lets at volume.
Orchestrated is built for management companies handling multiple properties and owners. One portal. One process. Full coordination across your entire portfolio.
Portfolio dashboard across all managed properties and owners
See every property, every owner, every job status in real time.
Full annual compliance visit per property covering gas safety, boiler service, PAT testing, fire safety, CO alarms and legionella
Scheduled automatically, completed, documented, and certificates stored centrally.
Guest-facing NFC reporting card per property
Every property gets a unique card for consistent reporting by guests.
Reactive maintenance triage and dispatch
Issues assessed, prioritised, and dispatched to trusted trades automatically.
Between stays reporting channel for cleaners and hosts
Dedicated channel for pre-check-in issues. Fixes coordinated before guest arrival.
WhatsApp notifications to owners and guests throughout
Real-time updates via WhatsApp. No app to download. No logins to manage.
Priority response across all managed properties
Your entire portfolio gets priority dispatch and expedited turnaround.
Full audit trail per property with photo evidence
Every job documented with timestamps, photos, and completion records.
Digital invoicing on every job
Automatic invoicing from every trade. No manual processing. No delays.
Spend approval controls per property or per owner
Set budgets and approval thresholds. Control costs before escalation.
Compliance documentation stored per property
Gas certificates, inspection records, maintenance history in one place.
Management company portal with per-owner drill-down
Access every property detail, every document, every job from your dashboard.
Pricing
Clear pricing. Per property. Per month.
Scale to any portfolio size. Add properties whenever you need to.
Orchestrated
For management companies handling multiple properties and owners who need full coordination.
- Portfolio dashboard across all managed properties and owners
- Full annual compliance visit per property covering gas safety, boiler service, PAT testing, fire safety, CO alarms and legionella
- Guest-facing NFC reporting card per property
- Reactive maintenance triage and dispatch
- Between stays reporting channel for cleaners and hosts
- WhatsApp notifications to owners and guests throughout
- Priority response across all managed properties
- Full audit trail per property with photo evidence
- Digital invoicing on every job
- Spend approval controls per property or per owner
- Compliance documentation stored per property
- Management company portal with per-owner drill-down
Orchestrated Plus
Everything in Orchestrated, plus a monthly maintenance visit per property.
- Everything in Orchestrated
- One monthly maintenance visit per property up to one hour
- Visit splits into two minimum 30-minute visits
- Unused visit rolls over one month if not taken
- Parts always quoted and approved separately
Every Plus subscription includes a £1 monthly donation to a local Kent homeless charity.
Managing ten or more properties? Volume pricing is available. Get in touch to discuss.
Get Started
Ready to orchestrate your entire client portfolio?
Join the early access list for Orchestrated. We are launching in Kent and places are limited.