For Letting Agents
Every property compliant.
Don't get caught out.
Every property's annual compliance obligations coordinated for you. Gas safety, boiler service, PAT testing, fire safety, CO and legionella checks, scheduled and tracked so nothing is missed, with a complete audit trail stored per property, so no landlord in your portfolio is ever caught without the paperwork.
Once compliance is sorted, add reactive maintenance and we'll handle every repair across your portfolio without your team lifting the phone.
What maintenance coordination actually costs your agency.
Unpaid hours
Your team spends hours every week chasing trades, updating landlords, and handling tenant calls that should never reach you.
No paper trail
A landlord asks for a full maintenance history on their property and you have nothing documented to show them.
Compliance exposure
A gas safety certificate lapses on one of sixty properties because nobody was tracking it centrally.
The process
Wondering how it all works?
Every Norwins property follows the same five step process from report to resolution. See exactly what happens at each stage.
The Elevated Plan
Everything your portfolio needs. One coordinated process.
Elevated is built for letting agents managing multiple properties. One portal. One process. Full control.
Portfolio dashboard across all managed properties
See every property, every job status, every pending task in real time.
Annual gas safety check and boiler service per property
Scheduled automatically, completed, and documented. Certificates stored centrally.
Tenant facing Norwins Care Card per property
Every property gets a unique code and physical card for consistent reporting.
Reactive maintenance triage and dispatch
Issues are assessed, prioritised, and dispatched to trusted trades automatically.
Full audit trail per property with photo evidence
Every job documented with timestamps, photos, and completion records.
Digital invoicing on every job
Automatic invoicing from every trade. No manual processing. No delays.
Spend approval controls per property
Set budgets and approval thresholds. Control costs before they escalate.
Compliance documentation stored per property
Gas certificates, inspection records, and maintenance history in one place.
Agent portal with full portfolio view
Access every property detail, every document, every job from your agent dashboard.
Elevated. Pricing
Start with compliance. Add more when you're ready.
Every property begins with its annual compliance obligations coordinated and tracked for you, whether that takes one appointment or several depending on what each property needs. Add reactive maintenance with React, then an included monthly visit with React Plus. One monthly fee per property. Scale to any portfolio size.
Don't get caught out
Compliance only
Everything covered in each property's annual compliance programme
- Annual compliance visit per property: gas safety, boiler service, PAT testing, fire safety, CO alarm, legionella assessment
- All compliance documentation stored per property and audit-ready
- Agent portal and portfolio dashboard
Step 2
+ React
Adds reactive maintenance
Everything in Compliance only, plus:
- Tenant-facing NFC reporting card per property
- Reactive maintenance triage and dispatch
- Between-tenancy reporting channel
- Digital invoicing and spend approval controls per property
- Priority response across the portfolio
£1 per property per month donated to charity on this plan.
Step 3
+ React Plus
Adds an included monthly visit
Everything in React, plus:
- One monthly maintenance visit per property up to one hour
- Visit splits into two minimum 30-minute visits
- Unused visit rolls over one month if not taken
- Parts always quoted and approved separately
£1 per property per month donated to charity on this plan.
Separate add-on
The EICR is a fixed wiring inspection required every five years. It runs on its own five-year cycle and is not part of the annual compliance programme above. We offer it as a separate add-on and send reminders ahead of each property's due date.
Managing ten or more properties? Volume pricing is available, so get in touch. Major works, such as kitchens, bathrooms and renovations, aren't handled by Norwins directly, but we can refer you to Meade, our sister trade business.
Get Started
Ready to elevate what you offer your landlords?
Join Elevated today. We are live across Kent and ready to take care of your portfolio.